Integration Services

Connect your systems without disrupting your business.

We connect business applications and external services so information can move accurately and securely, and problems are easier to find.

Clear integration flowFrom source system to monitoring
Traceable
Validation, security, retry handling and operational history are part of the design
Integration scope

What we integrate

We connect the systems that support day-to-day operations, customer activity, finance, reporting and external services.

ERP and accounting systems

Connect operational and financial information across core business systems.

E-commerce platforms

Keep products, orders, customers, stock and order status aligned.

CRM applications

Keep customer, sales and service information aligned between teams.

Payment and banking services

Share payment and reconciliation information securely.

Web and mobile applications

Connect customer-facing and internal applications to shared business data.

Government and third-party platforms

Integrate with external services using supported APIs, files or secure exchange methods.

Delivery approach

How we deliver integrations

We start with the systems involved, the information that needs to move and what should happen when something goes wrong.

Understand

Confirm which systems need to connect, what information should move and what should happen.

Map

Agree how information in one system matches the other.

Build

Create the connection with the required checks and security.

Test

Check successful exchanges as well as missing, incorrect, duplicate and failed information.

Launch & monitor

Start carefully, watch the connection and investigate problems when they occur.

Integration foundations

What good integration requires

A reliable connection needs matching information, useful checks, protected access and a clear way to deal with failures.

Information matches correctly

Make sure fields, codes, dates and identifiers mean the same thing in both systems.

Incorrect information is stopped

Check required information before sending it to another system.

Access is protected

Control who and what can use the connection.

Failures have a clear next step

Decide what should happen when information cannot be sent or received.

Important activity is recorded

Keep enough history to understand what was sent, received or retried.

Slow processing is visible

Watch for delays and growing queues before they become larger problems.

Visibility & control

Know what happened at every step

When information moves between systems, the people supporting it should be able to see what happened, what failed and what needs attention.

Current status

Know whether an exchange is waiting, processing, completed or failed.

Information checks

See what passed and what information needs correction.

What went wrong

Give support teams enough information to investigate quickly.

Retry attempts

Track automatic and manual attempts without creating duplicates.

Processing times

Record when important stages started and completed.

Activity history

Keep a clear history for review and support.

Integration methods

Different systems connect in different ways

Some systems can exchange information immediately. Others work better on a schedule or through files. We use the method that fits the systems and the business need.

Immediate exchangeSend information when something happens.

Send information when something happens.

Scheduled exchangeMove information at agreed times.

Move information at agreed times.

File exchangeUse structured files when a direct connection is not available.

Use structured files when a direct connection is not available.

Older or external systemsUse the connection method those systems safely support.

Use the connection method those systems safely support.

After go-live

Integration work continues after launch

Connected systems change over time. We can monitor the connection, fix problems and update it when the business or one of the systems changes.

Monitoring

Watch important exchanges and failures.

Fixing problems

Trace where an exchange failed and correct the cause.

System changes

Update the connection when one of the systems changes.

New requirements

Add information or new connections as the business needs them.

FAQ

Common integration questions

Can you connect with our existing ERP?

Yes, when the ERP provides a suitable API, database, file exchange or another supported connection method. We review the available options before recommending how to connect it.

Can systems be connected without replacing them?

Often yes. Integration can keep useful systems in place while reducing repeated work and improving how information moves between them.

Can you connect older applications?

Sometimes. We first review the connection options the older system provides and any risks involved before recommending a solution.

Do you provide support after launch?

Yes. Support can include monitoring, investigating failures, maintenance and updates when connected systems or business needs change.

Next step

Let’s discuss the systems you need to connect.

Tell us which systems are involved, what information needs to move and what causes problems today. We’ll help you work out a practical way to connect them.